Don’t risk losing leads and sales because of communication problems. With Braango, get rid of intermediate steps and streamline the customer engagement processes so that you can actively reach and retain your customers.
No need for costly IVR solutions or hiring a dedicated representative to receive and forward calls. Customers can call or text to your central Braango number(s), and Braango will automatically route them to the right sales representative(s). Once the bridge is set up, both customer and sales representative can reply back to each other using either text or phone, and all of the transactions are recorded into the CRM.