Engage Customers With Braango's Unified Text and Voice Solution

 

Don't  Risk Losing Leads

We’ll help you engage customers faster, better, cheaper.

Unified Text And Voice Solution

Single Braango number for text and voice. All sales reps, service personnel are masked by the same Braango number. Customers connect directly to sales reps and service personnel by texting or calling Braango number.

Voice

Auto routing of call to and from your Braango number to representative(s) and customer(s)

Text

Multi way texting between your customer, representative and his supervisor

Click to Call

Click to immediately connect with customer through call

Watch Us In Action

Braango Features

Lead Grabber Mode

Never miss any lead, new lead gets broadcasted to everyone in the designated group. First to reply owns the conversation throughout the issue/customer lifecycle.

Supervisor Mode

Assign supervisor for each representative or group and he/she will be copied on each conversation between the rep and a customer. Moreover supervisor can interject a conversation, call or text any time.

Call Tracking

Create separate Braango number for each mode or campaign and analyze key metrics by logging on to Braango dashboard. Braango also let you record and analyze all the conversations, text and voice.

Integration

Integrate Braango with ADF XML, CRM, inventory manager or ticketing system for seamless integration and real time customer updates. 

Information Engine

Customers can request product information or picture by sending text to business' Braango number

Regional Connect

Win customer trust and loyalty by allow your services to be more localized. Connect leads with local franchise. When customers call or text unified Braango number, Regional Connect automatically broadcast leads to local representatives only.

TCPA Compliant

Adhere to TCPA and do not call policy. Customers can be texted or called only after authentication for consent.

What Our Customers Have To Say:

Shane Melaugh

"The product works great and setup was a breeze."

Our main salesperson Steve said he has been getting some texts late at night, and I told him he didn't have to answer calls that late, but he said no problem because he said he set the appointment while he was in the movies.

Laszlo Amber, Director of Marketing

New Jersey State Auto Auction

Dont Risk Losing Leads!

Contact  Us Now!

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Unified customer engagement platform for inbound and outbound communications
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