Communication and trust is what real estate industry is based on. Braango allows you to be in constant touch with your clients, be it real estate listings, open house, negotiating bid, contract terms, financing and moving in.
Buyer And Realtor Interaction
Differentiate yourself from competition by adopting customer mindset and choosing the mode of communication that they are comfortable with.
Customers Prefer Text
29% buyers prefer to communicate with their agent via text message vs 17% who prefer voice.
Agents Prefer Voice
51% of agent communicate by phone vs 5% by Text.
Over 90% customers surf the web before buying real- estate.
91% customers prefer to use agent for their real estate search.
Features & Benefits
Real estate customers prefer text over voice. Add your Braango numbers on social media, flyers and advertisements and let customer reach you.
The way Braango works, firstly our multichannel approach let the buyer/ seller decide which mode he/she is comfortable with. After the lead initiate a conversation, several partner agents will be notified and the first to grab the lead will own and have visibility into the conversation throughout. Further Braango allows multimedia messaging and gives you ability to switch mode of communication as the conversation history will be stored in CRM/ Ticketing system.
Non Interactive Picture Downloads
Think of this, while visiting a neighborhood, a customer sees a property on sale and wants to know more details of this and other properties in the neighborhood. With Braango, instead of calling you to get pictures and decide on next step, now customers can directly download pictures and get open house dates. Braango can automatically talk to your database and send up to 8 pictures of the property as well as short codes for 3 nearby listings.
Decrease anxiety and increase customer retention with Braango. Give your customers real-time update on the deal process from open house, bid negotiation and contract terms. Get instant feedback and customize based on customer preference. Further, with CRM integration and text history on the device, we make sure that you don’t miss customer feedback even when on the move.
Customer Support Email
Gone are the days when customers will email and wait for days for a reply. Standard 24 hours response time may RIP. Today, around 40% of customers expects a reply within 4 hours. Through Braango, customer queries and issues are directly routed to the assigned customer representative who can research the topic, engage with experts and come back to the customer through call, text or email.
Effectively send open house and viewing reminders/ confirmation messages to your customers. Integrate Braango with your existing reservation systems and that is all it takes. With over 90% open rate you can be certain that the reminder will reach your client and your client can simply respond if he/ she would be able to make it.
Integrate With Existing Database
Braango gives you the flexibility to integrate Braango services and features into your existing platform. Please contact customer support to know more about the integration options.