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Grab Lead Within 5 Minutes Of Lead Generation
Separate Text and Voice
Leads are lost as ~150 million texts are sent to landline numbers, most of which are not text enabled. Are you losing leads too by maintaining separate text and voice number?
No Real Time Supervision
Experienced supervisors cannot monitor and interject real-time through CRM, when a conversation is going bad, decreasing lead conversion rate.
Losing Hot Leads
Odds of qualifying a lead if called in 5 minutes is 21 times versus when called in 30 minutes. Are you losing hot leads due to latency in lead assignment?
Desk Or Web App Required
Constantly monitoring desk app is inefficient, and mobile needs data and storage. 80% users delete apps after one use.
Single Braango number for text and voice. All sales reps, service personnel are masked by the same Braango number. Customers connect directly to sales reps and service personnel by texting or calling Braango number.
Auto routing of call to and from your Braango number to representative(s) and customer(s)
Multi way texting between your customer, representative and his supervisor
Click to immediately connect with customer through call
Assign supervisor for each representative or group and he/she will be copied on each conversation between the rep and a customer. Moreover supervisor can interject a conversation, call or text any time.
Never miss any lead, new lead gets broadcasted to everyone in the designated group. First to reply owns the conversation throughout the issue/customer lifecycle.
Braango is completely mobile and uses cellular network and basic calling and SMS app on the mobile phone which does not require any download.
Create separate Braango number for each mode or campaign and analyze key metrics by logging on to Braango dashboard. Braango also let you record and analyze all the conversations, text and voice.
Integrate Braango with your existing CRM, inventory manager or ticketing system for seamless integration and real time customer updates.
Buying is a big decision. Many of your customers would want to involve their family and friends or consult more experts from your sales team. Braango's Dynamic PBX call conference feature allows customers as well as sales representatives to add other people on the call.
Win customer trust and loyalty by allow your services to be more localized. Connect leads with local franchise. When customers call or text unified Braango number, Regional Connect automatically broadcast leads to local representatives only.
Adhere to TCPA and do not call policy. Customers can be texted or called only after authentication for consent.
"The product works great and setup was a breeze."
Our main salesperson Steve said he has been getting some texts late at night, and I told him he didn't have to answer calls that late, but he said no problem because he said he set the appointment while he was in the movies.
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