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Zero Delay In Lead Assignment And Response
Grab Lead Within 5 Minutes Of Lead Generation
Grab Lead While Hot
- Odds of qualifying a lead if called in 5 minutes is 21 times versus when called in 30 minutes
- Braango broadcast lead to sales as soon as lead is generated
- First sales rep to reply, is assigned the lead
- With 90% SMS read rate in first 3 minutes, sales can grab the lead while it is still hot
Don't Risk Losing Leads
Engage Your Customers With Our Unified Text and Voice Solutions
Painpoints With CRM Based Solutions
Separate Text and Voice
Leads are lost as ~150 million texts are sent to landline numbers, most of which are not text enabled. Are you losing leads too by maintaining separate text and voice number?
No Real Time Supervision
Experienced supervisors cannot monitor and interject real-time through CRM, when a conversation is going bad, decreasing lead conversion rate.
Losing Hot Leads
Odds of qualifying a lead if called in 5 minutes is 21 times versus when called in 30 minutes. Are you losing hot leads due to latency in lead assignment?
Desk Or Web App Required
Constantly monitoring desk app is inefficient, and mobile needs data and storage. 80% users delete apps after one use.
Unified Text And Voice Solution
Single Braango number for text and voice. All sales reps, service personnel are masked by the same Braango number. Customers connect directly to sales reps and service personnel by texting or calling Braango number.
Voice
Auto routing of call to and from your Braango number to representative(s) and customer(s)
Text
Multi way texting between your customer, representative and his supervisor
Click to Call
Click to immediately connect with customer through call
Watch Us In Action
Stand Out With Braango Edge
Supervisor Mode
Assign supervisor for each representative or group and he/she will be copied on each conversation between the rep and a customer. Moreover supervisor can interject a conversation, call or text any time.
Lead Grabber Mode
Never miss any lead, new lead gets broadcasted to everyone in the designated group. First to reply owns the conversation throughout the issue/customer lifecycle.
No App/ Web Based Interface
Braango is completely mobile and uses cellular network and basic calling and SMS app on the mobile phone which does not require any download.
Call Tracking
Create separate Braango number for each mode or campaign and analyze key metrics by logging on to Braango dashboard. Braango also let you record and analyze all the conversations, text and voice.
Integration
Integrate Braango with your existing CRM, inventory manager or ticketing system for seamless integration and real time customer updates.
Dynamic Call Conference
Buying is a big decision. Many of your customers would want to involve their family and friends or consult more experts from your sales team. Braango's Dynamic PBX call conference feature allows customers as well as sales representatives to add other people on the call.
Regional Connect
Win customer trust and loyalty by allow your services to be more localized. Connect leads with local franchise. When customers call or text unified Braango number, Regional Connect automatically broadcast leads to local representatives only.
TCPA Compliant
Adhere to TCPA and do not call policy. Customers can be texted or called only after authentication for consent.
Customer Testimonial
"The product works great and setup was a breeze."
Our main salesperson Steve said he has been getting some texts late at night, and I told him he didn't have to answer calls that late, but he said no problem because he said he set the appointment while he was in the movies.
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