Home/Braango Enterprise

API Driven Platform

Truly enterprise platform allowing multi way communication between partners, Braango, dealers and customers across text and voice. A fully API driven platform that allows partners to customize product based on their specific needs. Additionally, it gives partners full control over communication flow, real-time dealers and customers bridging and conversation recording. Further, same Braango number can be used for text and voice communication and the platform includes all Braango platform features.

Braango Enterprise Features

Unified Communication

Unified Communication

  • Either party can use TEXT and VOICE
  • Multiway communication between partner, dealer, Braango and customer
  • All coversations sent to partner via Webhook

Control Communication

Control Communication

  • Partner has complete control over communication
  • Real-time customer-dealer bridge
  • Freedom to decide when to establish the bridge

Customer Binding Modes

Decide When To Pair Up Customer To Dealer(s)

  • Early and late binding modes to pair upfront or later
  • Option to enable bridge any time during the conversation flow

Dynamic Number Insertion

Dynamic Number Insertion (DNI)

  • Create and insert DNI Braango numbers in real-time on LP or web pages
  • Option to maintain a dedicated dealer DNI Braango number pool per dealer

Fully API Driven

Fully API Driven

  • Flexibility to create variation based on partner needs
  • Partner decides on time to bind and bridge
  • Connect customer to multiple dealers
  • Much More…

Customer Binding Modes

Customer Connect Modes

Braango: Use Case Scenerios

Full Braango Functionality

Braango
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Unified customer engagement platform for inbound and outbound communications
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